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Below are ready-to-use WhatsApp template examples for all 8 Referbro touchpoints. Copy and customize these for your brand, then create them on your WhatsApp provider’s platform.
Templates must be approved by Meta before they can be used. Submit them on your provider’s platform (e.g., Pragma, Meta Business Suite) and wait for approval before mapping them in Referbro.

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1. Referral Share (Widget)

Template Slot: whatsappConfig  |  Trigger: Customer clicks “Share on WhatsApp” 
Template Name: referbro_share

Hey! 🎉

I just bought from {{1}} and it's amazing. Use my referral link for {{2}} OFF your first order!

👇 Tap to shop
{{3}}

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2. Post-Purchase Nudge

Template Slot: orderConfig  |  Trigger: After customer completes an order 
Template Name: referbro_post_purchase

Thanks for your order, {{1}}! 🛍️

Love what you got? Share with friends — they get {{2}} OFF, and you earn {{3}} when they buy!

Share now 👇
{{4}}

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3. Post-Referral Confirmation

Template Slot: postReferralWhatsappConfig  |  Trigger: After a successful referral 
Template Name: referbro_referral_confirmed

Great news, {{1}}! 🙌

Your friend just used your referral link and placed an order. Your reward of {{2}} will be credited after the return window.

Keep sharing to earn more! 👇
{{3}}

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4. Nudge / Reminder

Template Slot: nudgeConfig  |  Trigger: Scheduled reminder for dormant referrers 
Template Name: referbro_nudge

Hey {{1}}! 👋

You haven't shared your referral link in a while. Your friends are missing out on {{2}} OFF!

Share now and earn for every friend who buys 👇
{{3}}

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5. Reward Notification

Template Slot: rewardWhatsappConfig  |  Trigger: When referrer’s reward is issued 
Template Name: referbro_reward

🎉 Congratulations, {{1}}!

You've earned {{2}} from a successful referral. Your reward has been credited to your account.

Use this link to auto-apply your discount on your next purchase! 👇
{{3}}
rewardWhatsappConfig variables depend on the configured referrer reward type:
  • Gift Card: Use {{REFERRER_NAME}}, {{GIFT_CODE}}, {{PRODUCT_NAME}}, {{GIFT_URL}}
  • Discount Code (Flat/Percentage): Use {{REFERRER_NAME}}, {{DISCOUNT_CODE}}, {{DISCOUNT_VALUE}}, {{DISCOUNT_URL}}
  • Store Credit: Use {{REFERRER_NAME}}, {{CREDIT_AMOUNT}}, {{CURRENCY_CODE}}, {{BALANCE_AFTER}}
Do not mix gift and discount placeholders in the same template unless your flow guarantees both sets are present.

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6. Delivery Notification

Template Slot: deliveryConfig  |  Trigger: When the order is marked as delivered 
Template Name: referbro_delivery

Your order has arrived, {{1}}! 📦

Loved what you got? Share with friends and earn {{2}} for every friend who buys.

Spread the love 👇
{{3}}

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7. Referrer Delivery Notification

Template Slot: referrerDeliveryConfig  |  Trigger: When a referred friend’s order is delivered 
Template Name: referbro_referrer_delivery

Hey {{1}}! 🎁

Your friend just received their order — they're going to love it! Your reward will be credited soon.

Keep sharing to earn even more 👇
{{2}}

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8. Post-Delivery Followup

Template Slot: postDeliveryFollowupConfig  |  Trigger: X days after delivery 
Template Name: referbro_followup

Hi {{1}}! 😊

It's been a few days — how are you enjoying your purchase? Your friends would love it too!

Share your link and earn {{2}} for every friend who buys 👇
{{3}}

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Tips for Writing Templates

  • Keep messages under 1024 characters — WhatsApp truncates long marketing messages on some devices.
  • Use emojis sparingly — 1–2 per message adds personality. More than that looks spammy.
  • Include a clear CTA — Every message should end with a link or button to take action.
  • Personalize with {{FIRST_NAME}} — Messages with the customer’s name have significantly higher engagement.
  • Track sources with &source= — Append &source=touchpoint_name to your referral links to see which messages drive the most conversions in Analytics.